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Courtyard Miami at Dolphin Mall Names New General Manager

miamiDoralNewGMMiami, FL – Under the leadership of a new general manager, Courtyard Miami at Dolphin Mall looks to stay fluent in comfort and convenience for visitors of the Sunshine State.


Shannon Ballard, who previously served a two-year stint as assistant general manager at an Embassy Suites hotel in Tampa, FL, will head south take on her new role.


“Moving from Tampa Bay to Miami has been an exciting whirlwind to say the least,” Ballard said. “Hopefully from my adventurous travels, I’ll be able to bring a fresh, bold perspective to the wonderful team at this Courtyard. Ultimately, I want to give guests a truly unique experience that separates us from other South Florida hotels.”


From 2006 to 2010, Ballard started her career as a front desk agent while studying hospitality and tourism management at Purdue University. Following graduation in the summer of 2010, she served as a front desk supervisor at Courtyard Fort Wayne Downtown at Grand Wayne Convention Center and quickly moved up to the manager position at the hotel’s on-site dining establishment, Champions Restaurant & Sports Bar. After nearly seven years in Indiana, Ballard transferred to the Lone Star State, where she worked as front desk manager at Courtyard & Residence Inn Austin Downtown/Convention Center.


While Ballard is thrilled about her new job, she said she is also elated about the hotel’s unbeatable location. She looks forward to bringing her knowledge, dedication and talents to Courtyard Miami at Dolphin Mall, where guests are able to easily walk to the area’s largest outlet shopping and entertainment center.


Business and leisure travelers alike will appreciate relaxing in her hotel’s spacious and contemporarily designed accommodations, boasting thick mattresses dressed with crisp linens, custom comforters and supportive pillows. Courtyard Miami thoughtfully provides property-wide, complimentary wireless internet, allowing tech-savvy visitors to stay connected to home or the office. Intimate seminars, training sessions and even social occasions can all be held in the hotel’s event room, featuring 800 square feet of flexible space, along with professional catering and audiovisual services.


About Courtyard Miami at Dolphin Mall

Courtyard Miami at Dolphin Mall at 11275 Northwest 12th St. in Miami, FL is convenient to the popular Dolphin Mall as well as nearby Florida International University and Doral Country Club. This hotel features 5 floors with 114 rooms and 4 suites with complimentary Wi-Fi, as well as on-site dining, an outdoor pool and a fitness center. For information, visit or call 1-305-994-9343.


About Dimension Development

Since 1988, the award-winning Dimension Development Company has developed, acquired and managed full-service, all-suite and select service hotels. The company has gained exponential success for years by carefully selecting its business affiliates, recruiting and retaining a talented staff and striving to constantly improve and progress. Its current portfolio consists of more than 53 hotels in 12 states from the following leading brands:  Marriott International, Inc., Hilton Worldwide, Hyatt Global and Resorts and InterContinental Hotel Group. For information, visit


Sign up now for Marriott Rewards and get on the fast track to earn points for free hotel stays, room upgrades, flights, credit card purchases and deals with Marriott partners.


Learn more about Courtyard and Marriott International Inc.

DoubleTree by Hilton Sunrise – Sawgrass Mills, receives the Outstanding Partner Award for the second year in a row from YMCA Children Services.

“The YMCA children services is an organization that places Physically and Mentally challenged kids (18-21) in various work environments. This is one of the two programs that we work with. The YMCA is a summer program that actually pays the kids to work in various departments of the Hotel. We have them working in Laundry folding towels, and also in our Kitchen bagging cookies, bussing tables and making rollups for the tables.  The goal of the organization is to give the kids an opportunity to be independent. When they turn 21 they age out of the program. We then have the option to hire them. This year we hired one young man in our laundry department. His name is Brian and he is a great addition to our team.” – General Manager Mr. Hilly Adler

Giovanni Santana, from the YMCA of South Florida also added this about the hotel’s contribution to the local community: “I just wanted to personally thank you for your hospitality and for all that you have done for the students, job coach and myself this summer. Thank you for allowing us to be part of a great Hotel and staff. It was a pleasure meeting you, talking to you and working with you.”

The DoubleTree by Hilton Sunrise – Sawgrass Mills is located at 13400 W. Sunrise Blvd, Sunrise, Florida 33323. Dimension Development Company currently owns a portfolio of 54 branded properties throughout the United States.

Becky Reed, Dir. Of Sales, At Embassy Suites Denver, Tech Center, Receives Award Of Merit From Hilton Corporation


Becky Reed, Director of Sales, at The Embassy Suites Denver, Tech Center, was presented the Award of Merit for embodying the values of the Embassy Suites by Hilton brand at a ceremony in early April, 2016, at Hilton Hotel Headquarters in McLean, Virginia.

During her career at Embassy Suites, Reed has supported a number of community outreach projects in the Denver region, including Operation School Bell, Project Angel Heart, the Denver Rescue Mission, and Shiloh House.

Commenting on the selection of Reed, Bridget McEowen, Vice President Operations-Mountain Region –for the management company, Dimension Development Company of Natchitoches, La., said "I have worked side by side with Becky Reed for over six years. She constantly embodies the Warmth and Light of Hospitality as Conrad Hilton would expect. Her daily interactions with our guests and associates are always upbeat and positive."

"While I am very honored to receive the Award of Merit, credit for the hotel's success in the Denver community is shared with the dedicated team I work with every day," said Reed.

The Embassy Suites Denver Tech Center is located at 10250 E. Costilla Avenue, Centennial, Colorado. Dimension Development
Company currently owns a portfolio of 54 branded properties throughout the United States.

Embassy Suites Destin Wins WeddingWire Award

 WeddingWire Couples' Choice Award
The WeddingWire Couples’ Choice Awards® 2016 recognizes the top 5% of local Wedding Professionals from the WeddingWire Network throughout the United States and abroad that demonstrate excellence in quality, service, responsiveness and professionalism. Unlike other awards in which winners are selected by the organization, the WeddingWire Couples’ Choice Awards® are awarded solely based on the reviews from over 1.2 million newlyweds. Awards are determined by a combination of excellence in four factors: overall rating (quality), total number of reviews (quantity), review performance from 2015 (recency), and consistency of reviews from year to year (consistency).

Embassy Suites Destin Wins Expedia Award

 Experia Insider's Select AwardThe Embassy Suites Destin was presented with Expedia’s Insiders’ Select 2015 Award – only 1 of 4 hotels in Northwest Florida and 1 of 650 worldwide to receive this award. This Award is given based solely on guest reviews!